Add Human Review to Copilot Studio AI Agents
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Build a Copilot Studio agent that sends a decision request through Teams or email, collects the response, and uses it to choose the next action.
TL;DR
Copilot Studio agents can request human input through Teams or email, collect the response, and use it to steer the agent’s next action when an autonomous decision is uncertain or too risky.
Original by Matthew Devaney, on Matthew Devaney. Read the original
This is our own summary, not a republication or full translation.
Why it matters
- Makers: Build agents that request human decisions through Teams or email when the agent should not decide alone.
- Leadership/Business: Identify decisions where human review is needed because autonomous agents may encounter unexpected or risky situations.
Frequently asked questions
How can a Copilot Studio agent request human review?
A Copilot Studio agent can send a message through Teams or email and collect the person’s response before continuing.
How does human feedback change a Copilot Studio agent’s workflow?
The collected response steers the agent’s next action, allowing a human decision to influence what the agent does next.
When should Copilot Studio agents involve a human decision maker?
Human review is useful when an agent encounters an unexpected situation or one too risky for autonomous decision making.